What Is A Hotel Lobby Attendant Called? - Jobs In Hotels
You know your vacation or staycation just started the moment you enter a hotel lobby. There's nothing like the unfamiliar welcome of a new hotel, its scent, sound, and smiling staff to jumpstart a fantastic weekend. For some people, hotel lobbies aren't as exciting, but for some of us who still believe in their allure, there's a lot to know about what is a lobby in a hotel and all the magic it can afford us.
This article will look at some hotel lobby ideas that can change the way a lobby looks and feels to a guest. Who knows? Even the preoccupied regular customer will finally stop and stare at a hotel lobby with the right elements.
How to Design the Perfect Hotel Lobby
Before we go through some design ideas for the perfect lobby, we must understand what a lobby in a hotel is. The impact of a hotel lobby is seen in two ways: Style and functionality.
2 Major Influences of a Hotel Lobby
Hotel lobby attendants are one of the very first people you see in a hotel. They're meant to be easily seen. They are usually dressed professionally and welcomingly, standing in critical positions around the lobby or behind a desk waiting on other guests. If you're wondering what a hotel lobby attendant is called, they're called different names in different hotels. They can be called door attendants, ushers, and usherettes, program attendants, or welcoming attendants. Hotels and resorts have other names for them, but they have similar functions.
The hotel lobby is the very first genuine guest experience in a hotel. It is a crucial first impression, teeming with possibilities for ultimate customer satisfaction. The visuals in the lobby are the first things that make an impression on any guest. Visual aesthetics affect experience because cleanliness, orderliness, and aesthetics are part of the guest experience. Lobby style doesn't have to be ornate. A simple centerpiece like an elaborate floral arrangement in the center of the lobby can already get compliments. We'll talk more about style in the next sections.
A hotel lobby is a grand intersection where guests, employees, and other people often meet for concerns. It's busy and occupied, which means waiting areas like a cozy corner with magazines, add to its functionality.
These two aspects influence what a lobby in a hotel is and how it should be designed. And now that we have those two at the back of our minds, let's look at some important details that affect a hotel lobby's overall look.
Tips for the Perfect Hotel Lobby
Now that we know what a lobby is in a hotel, we have to decide which one is more important: style or functionality? If we make the guest experience a reference point, both aspects have to work hand in hand to deliver the perfect hotel lobby.
These are some tips for designing the perfect hotel lobby:
A Lobby Should be Viewed the Same Way You View a Person's Smile and Character
According to expert hoteliers, the lobby should embody a hotel's personality. It should remain faithful to the hotel's theme, in terms of color and style. This theme is essential since it is the guiding standard for the hotel staff's uniforms and furniture style choice.
A Hotel Lobby Should Consider the Local Area Around the Hotel
VP of Antonopoulos group, Dimitri Antonopoulos, remarked, "the lobby is an extension of the guest room and the city." The location of a hotel plays a huge role in the way it is marketed. Why shouldn't it influence design? Resort hotels often have similar airy, tropical vibes, while business hotels stick to minimalist and less cluttered interiors. Boutique hotels are often in hip districts, allowing more aesthetic and creative room when designing lobbies. It is crucial to maintain this fluid relationship with the local vibe since this synergistic relationship creates a smooth transition when guests come back from a tour or work.
A Hotel Lobby Should Be a Form of Escape
We know how bustling cities can be overwhelming, even for urbanites. That's why small hotels have small, lush garden corners in their lobbies where people can relax with a cup of coffee. Resorts can also offer spaces with a panoramic view of the ocean if they want to enjoy the scenery without staying under the sun.
A Hotel Lobby Should Have Food and Beverages Available
Some hotel guests are not necessarily in-house, which means they can be businessmen seeking a quiet meeting spot, or a group of women meeting with friends over coffee. Hotel lobbies offer the best hangouts, especially if they have beverages and some light snacks that come with it. This is an excellent customer influx that's profitable for the hotel.
A Hotel Lobby Should Be a Welcoming Space
Whether you're inquiring about rates or about to check-in, a hotel lobby should have a welcoming ambiance. Most hotels make use of the layout by proper integration. By positioning the right desks and furniture in suitable spaces, you can create a multi-function lobby that will create a dynamic space for relaxation, business, and dining.
A Hotel Lobby Should Use More Indoor Plants
If you're wondering what a lobby in a hotel is, it should be a space for some green. You don't have to be a garden-themed hotel to enjoy some greenery. You can put indoor plants in strategic areas to create a homey and comfortable vibe and excellent circulation.
A Hotel Lobby Should Display Information Useful to Guests and Tourists
A lobby is considered a hub. Some people, often potential guests, may walk in to ask questions. It's essential to have information ready to address common concerns relating to the local area or any other local activities. This space should also be an excellent way to inform guests about any changes, updates, and important information relevant to them. Find out more about hotel facilities.
Hotel lobbies are a crucial way to create the first impression for guests. It's more than knowing what a lobby in a hotel is. It understands how to use this important space to affect guests visually and emotionally. Hoteliers may not notice it immediately, but some hotel lobbies become homes to frequent travelers. A lobby is more than just a functional space. It also holds the memories of people in collective enjoyment and relaxation.
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