Criminalities are now becoming part of the new normal. Because of the rising number of unemployed citizens and the lack of support, some people survive through stealing. Thieves usually attack public places like malls, restaurants, streets, cars, and public transports. But did you know that there numerous cases of stealing incidents in hotels? None of us would want to be the victim for sure. So in this article, we will give you some tips on how to reduce guest theft in hotels! You may be excited to know what methods are worth trying, so if you want to know how, keep reading.
Common Stolen Items in Hotels
Before we give you the tips on how to reduce guest theft in hotels, allow us to educate you on the common items that are being stolen in hotels. A lot of us may think that when we lock our room and leave the hotel building, our luggage is safe. Well, for some reason, thieves leveled up the game in stealing. They discretely make a move even if there are CCTV cameras installed in the hotel where we stay. Unfortunately, they are smart enough to get what isn’t theirs. To help you understand that guest thieves do exist, here is a list of common items that they steal from the hotel and other guests.
- Silverwares like spoon, knife, spreader, and fork
- Hotel drinks that they drink and switch with a different liquid substance inside.
- Bathroom essentials like moisturizers, shampoo, toothpaste, shower gels, and more
- Bedsheets and toppers
- Hotel slippers
- Dry cleaned clothes
You see, some of these things listed may be unbelievable to you, but it does happen in many hotels. So to help you keep your hospitality business away from thieves, read more below.
Don’t Let Your Guard Down
How to reduce guest theft in hotels? Don’t let your guard down. Many judge people by the person’s look. But sometimes, the criminals are the ones who wear the finest-looking clothes. If a guest checks-in your hotel, you may try to observe him. Some of them can be caught easily for their acting is too lousy, while some are so convincing. The best way to do this is by keeping an eye on suspicious guests. You may check the logs of their check-ins or check-outs. Or check the CCTV monitor.
Set Additional Locks for Every Hotel Room
Another way on how to reduce guest theft in hotels is by installing additional locks. Most hotels use a keycard to access the room. But these are no longer safe because thieves have mastered the manipulation of this. To prevent this from happening, you can add another lock like the ones that use an override key or biometric scanners.
Conduct Room Checking before Granting the Check-out Procedure
Guest theft in hotels is growing in number; that is why it would be better if you will add more security protocols in your business. Make it a rule that your guests are moving out every time you may do an inventory of the items inside. This will help you identify what’s missing and who are the primary suspects. And when they are clear, you may grant them the check-out.
Using CCTV footage for employee and guest theft procedures will help you make sure that nobody gets what isn’t theirs. Sometimes, thieves come in the form of guests or employees. So like what we stated in the first tip, don’t let your guard down! We cannot monitor our properties’ vicinity all the time, but good thing CCTVs can cover this job efficiently. But it would be better if the CCTVs aren’t too obvious, so thieves would have a hard time looking for the blind spot. You can put in the hallways beside the decorative vases, paintings on the wall, or let it blend into the ceiling. Find out more about hotel security.